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Help Desk Technician - French Speaker
Nome da empresa:Anónimo
Localização da oferta: Lisboa
Descrição da oferta:Take incoming user requests (via telephone, email, voicemail, pager, or other automated alerts), log call details onto case management systems and provide response and resolution within SLA to customer
Progress / close service requests to a satisfactory conclusion on call management system.
Proactively update customers with status and resolution progress.
Achieve an excellent customer satisfaction level
Requirements:
French at native level or very high level
English at a very high level
User knowledge of IT environment
1 year in a customer service environment, preferably technical support
Good communication and team skills, flexibility and stress resistance
Offer:
• Training paid
• Work place: Lisbon
• Good economic conditions.
• Full time positions.Enviar candidaturas para:
http://www.alertaemprego.pt/jobboard/cands/JobApply.asp?v=2039799&ov=v%3D2039799
