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19/12/2011
  • Junior Support Consultant for our office in Portugal, Amadora.

    Nome da empresa: HansaWorld Portugal

    Localização da oferta: Amadora

    Descrição da oferta:

    HansaWorld, a global ERP and CRM business software vendor, is seeking to employ a Junior Support Consultant for our office in Portugal, Amadora.

    Junior Support Consultant

    HansaWorld is looking for a motivated self starter to join us as a Junior Support Consultant and also being in charge of office running smoothly. The Support Consultant is responsible for everyday customer support and the office running smoothly. Additional responsibilities include office management, Admin tasks, and serving as a point of contact for communication with the other company offices and making sure the Headquarters policies and procedures are followed.

    Responsibilities:
    - Incoming and outgoing correspondence
    - Filing, including contracts
    - Database work - update customers/contracts/invoices
    - Communicate to existing customers about software issues by phone and/or internet
    - Upsell licenses and services to existing customers
    - Assist with software testing
    - Keep office efficient (layout, switchboard, etc)
    - Take care of guests and arrange travel
    - Be point of contact for HQ's inquiries to the office
    - Collect reporting from other departments (sales, consulting, bookkeeping)
    - Organise customer and company events and internal trainings
    - Other day to day tasks

    Skills:
    - Excellent communication and presentation skills
    - Flexibility to adjust to new environment and processes
    - High degree of personal initiative
    - Independent and self-motivated

    Requirements:
    - Bachelors degree or diploma
    - IT literate
    - Excellent English language skills
    - Driving license

    Organisation Relationships:
    The Junior Support Consultant reports to direct manager and to other HQ staff on demand

    Benefits:
    - Opportunity to travel internationally
    - Potential for rapid professional development
    - Work as part of a diverse international team
    - Competitive salary

    Please send your detailed resume including current and expected salary to:
    cvportugal@hansaworld.com
    Contact person: Anabela Paulo

    E-mail para envio de candidaturas:
    cvportugal@hansaworld.com



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